Effective Email Communication Free Tutorial Download
What you’ll learn
Understand the nature of email communication
Understand the importance of knowing intended audience
Know appropriate structures for email messages
Know strategies for enhancing
Know strategies for managing email inbox
You should be able to use a computer at a beginner level.
You should have experience with email.
Email is a primary method of communication; however, many are not aware of appropriate skills and strategies for communicating effectively. In this course, learners will build knowledge and understanding of email communication with the intent of improving both clarity and effectiveness. Course topics will include the following:
- understanding the nature of email communication
- considering the nature of an intended audience
- appropriate process for crafting an email
- strategies for enhancing communication in email message
- managing email inbox
Learners will have the opportunity to practice and reflect throughout the course.
- Anyone who wants to enhance clarity and effectiveness of email communication.