Customer Service – Soft Skills Fundamentals



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Samara is a veteran education technology product leader and former middle school teacher. She has worked with education professionals around the world to design, create, and implement SAAS solutions for formative assessment, meta-analytics for student and institutional success, and communications for higher ed admissions.

Prior to her time as a techie, Samara served people of all ages as a retail clerk, a barista, and as a ski instructor and outdoor educator. If you are looking for a mean latte and great conversation on the state of education technology while skiing double black diamonds, Samara is your girl.

Customer Service – Soft Skills Fundamentals, Free Tutorials Download

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