Improving Your Listening Skills


Course details

Just as public speaking is a skill that you can hone through practice, good listeners aren’t in possession of a special, unattainable gift—careful listening is a skill that you can learn. In this course, join career expert Dorie Clark as she helps uncover why it’s hard to listen well, and how to develop the mindset of a good listener. She also provides multiple listening strategies to help you manage when you’re the one not being listened to, how to keep yourself from interrupting, and how to listen to what’s not being said. In addition, she explains how to let others know that they’ve been heard, and how to listen when someone is annoying.


  • Dorie Clark Duke & Columbia Business Prof; Ranked #1 Communication Coach; HBR Author; Top 50 Business Thinker in World – Thinkers50

    Dorie Clark is an adjunct professor of business administration at Duke University’s Fuqua School of Business.

    Dorie is also the author of Reinventing You and Stand Out, which was named the number one leadership book of 2015 by Inc. magazine and was a Washington Post best-seller. A former presidential campaign spokeswoman, Dorie was described by the New York Times as an “expert at self-reinvention and helping others make changes in their lives.”

    She is a frequent contributor to the Harvard Business Review, Time, and Entrepreneur. Recognized as a branding expert by the Associated Press, Inc., and Fortune, Dorie is a marketing strategy consultant and speaker for clients including Google, Microsoft, Yale University, Fidelity, the U.S. State Department, and the World Bank. You can download her free 42-page Stand Out self-assessment workbook and learn more at


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