Managing Email Overload with Microsoft Outlook


If you have the application, this is the proven process for increasing your productivity. This Skill Builder Workbook will help you learn to use your MS Outlook application more effectively and unleash its productivity. You will increase your productivity and enhance your email management by knowing how to use the best processes for this application.

This webshop is designed to empower you to take control of your work. You will learn how to change unproductive behaviors and optimize the use of technology to take control over your time, productivity, collaborations, and work results. This courseis for you if:

  • You feel overwhelmed by the sheer volume of information that comes at you daily through e-mail, text, chat, and even telephone calls.
  • You are part of a workgroup or team that is regularly assigning or delegating tasks and activities to each other and are in need of an effective way to easily manage them.
  • You are in sales or sales management and have to manage follow up activities with customers, prospects, managers, team members, and/or company leaders.

This course contains a 37-page workbook and 5 video units that begins with the way you think about time management and progresses to re-configuring MS Outlook to work for you before teaching a complete time and workload management system.

Unit 1: Changing the Way You Think

This unit will introduce you to the key elements to help you refine your organizational toolkit with an increased understanding of working on those areas that add greatest value and the need to prioritize. With this productivity platform in place, you will be in a better position to recognize and manage distractions and interruptions.

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Unit 2: Setting Up Outlook to Work for You

You will gain a deeper understanding of what’s available in the Outlook “toolbox” and set up the main components to enable you to work smart with enhanced focus. Learn how to increase your productivity and eliminate unhelpful habits.

Unit 3: Managing Your Email

We will show you how to manage your emails. You will learn ways to manage emails you can’t act on immediately and learn how to deal with low priority emails. We will show you effective ways to file and find your mail and stay with your priorities regardless of the volume of email traffic.

Unit 4: Managing Your Calendar

You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of “planning fallacy”. The exercises will help you become a more proficient time manager and begin the process that ensures a sense of achievement.

Unit 5: Prioritizing Your To-Do’s

Learn how to plan, capture and follow up effectively on important communications and delegations.

Who this course is for:

  • Individual professionals, sales professionals, administrators, supervisors, and project leaders who use Microsoft Outlook and are not optimizing the tool.

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