Advertisements   
   

Windows IT Basics for End Users and Helpdesk Staff

Advertisements   
   

Desktop Support Training – Windows 7/10 – Fix desktop PCs without needing IT – For power users & junior helpdesk staff Free Download

What you’ll learn
  • If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support
  • If you work on a helpdesk, how to fix the most common issues that end users usually contact you about
  • A quick overview into GDPR and how it affects you as an end user
  • How to setup network printer objects yourself
  • How to correctly setup your monitors so they are the correct way around when moving your mouse
Requirements
  • To be able to use a computer in an office environment as an end user (i.e. be able to use Office applications and browse the internet)
Description

This computer basics training / helpdesk tech support course assumes that you have some previous knowledge of the fundamental basics on how to use a computer and covers the basic IT desktop support issues that can come up in a company on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:

Physical Checks

Advertisements   
   

When Your PC is Slow

Identify Your Operating System

Hostnames and IP address

Monitor Settings Overview

Who this course is for:
  • People who use computers on a daily basis but would like to be able to solve basic issues themselves without having to ring IT support

 

DownloadUdemy – Windows IT Basics for End Users and Helpdesk Staff Free Download Free

Go to Download Tutorials Page

Password : freetuts.download

Author: Ho Quang Dai

I am Ho Quang Dai, from Vietnam – A country that loves peace. I share completely free courses from major academic websites around the world. Hope to bring free knowledge to everyone who can’t afford to buy


Related Courses

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments

Report Link Die

Please provide the most detailed information, we will re-upload as soon as possible